he new Information and Technology Services (ITS) blog is an online resource that students and faculty members can take advantage of to help them with technological troubles. Computer Trainer Kathy Kellie and Instructional Technologist Dr. Linda Macaulay created this blog, which contains useful information on an array of subjects, like operating Blackboard.

This blog is a new format for Kellie’s technological support. For six years, Kellie created tips that were in the “Campus News” emails. However, ITS still received many visits and phone calls from Elizabethtown College students seeking help with their phones, computers and tablets. The majority of the student body remained unaware that there was a list of technology tips on the College website. Kellie wanted to develop a solution so students wouldn’t always have to call or visit ITS.

She has provided a prudent solution with the ITS blog. Kellie and Macaulay created the idea to go on the blog; three editors than edit it before it is published on the blog. Kellie said the blog consists of “software, technology tips, time savers and links to articles.” Any student or faculty member can subscribe to the blog and receive emails once a week with timely information as it is added to the site. The blog is always improved to fit Etown students and faculty members’ needs.

To view the blog one must simply go to the ITS homepage by entering the URL: http://www.etown.edu/offices/its/ and click “blog” on the left side under the subheading “general.” The easy accessibility of this online resource is anticipated to solve a significant amount of the College’s technology troubleshooting issues.

Kellie and Macaulay are eager to do whatever they can to improve the blog and help the College community become more familiar with the technology Etown has to offer. Kellie said the feedback from students and faculty has been tremendous so far.  She hopes to see its popularity continue to excel.